Artificial Intelligence and Bots

Revenues from the artificial intelligence software market worldwide from 2018 to 2025 (Statista)

What does the future of web development look like? That is believed by many that next year bots will become more self-learning and will easily match particular user’s needs and behavior. That means that 24/7-operating bots will be able to replace support managers and save costs for many companies.

In the upcoming decade, chatbots will remain the most common instruments to serve people and become the major branch of digital development.

Huge B2C companies already use the technology to serve their customers — official page chatbots inside Facebook Messenger, WhatsApp, and Skype are good examples. A bot could be also integrated into PWA, regular website, professional or household equipment, and any Internet-connected app developed by a commercial company.

Bot’s rise will also influence trends in web design, especially UX one. The significant advanced of AI and machine learning technology resulted in demand for virtual assistant designs, which is not only about visual experience, or product serving algorithms, but also about useful sound design.

The most important advantages of AI-based bots are 24/7 problem-solving potential, human-like experience, and deep consumer behavior analytics.



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